Return policy and delivery

RETURN POLICY 

We want you to be satisfied! We will make every effort to ship your order within 24 hours.
In general, orders placed before 1 p.m. Eastern Time, are shipped the same day.

 

If you are not fully satisfied, we will refund or exchange any unopened and/or unused product within 90 days, with proof of purchase.

Please return your goods to point of purchase or, in the case of an online purchase, to the following address: 

 

TEATAXI Distribution Center

Attn. : Customer Service Department

 

251, 6th STREET WEST

AMOS QUEBEC J9T 2V7

1.888.991.8328

 

 

 

SHIPPING POLICY 

We offer free ground shipping in Canada on all online orders over $50, before taxes.
You can choose another shipping method at an additional charge.

 

Estimated delivery times depend on the shipping method chosen and can range from 1 to 2 business days in Quebec, 2 to 7 business days in other Canadian provinces, 3 to 8 business days in the US and 4 to 30 business days in other countries.